Terms of Ordering

Weekly drops

Orchard Tarts sells through limited weekly drops. Each drop has a set menu, a limited total capacity, and an ordering window. Orders are first come, first served — once a drop sells out or closes, no further orders can be placed for that week.

Your order

When you place an order you'll receive an email confirmation with your order number, items, total and pickup details. Please check it's correct and contact us promptly via the Orchard Tarts Facebook page if anything needs changing.

Pickup

All orders are pickup only from 5 Alperton Court, Kingsley WA, during the pickup window you nominate at checkout:

• Friday, 5:00pm – 6:00pm
• Saturday, 9:00am – 11:00am

Please collect within your nominated window — our products are baked fresh and are best on the day. Orders not collected by the end of the final pickup window may be forfeited without refund, as they can't be resold.

Payment

Payment is made at pickup unless online payment is offered at checkout. Prices are in Australian dollars and include GST where applicable.

Allergens

Our products are made in a home kitchen that handles gluten, dairy, eggs, tree nuts and other common allergens. Ingredient lists are shown on each product, but we cannot guarantee any product is free from traces of allergens. If you have a serious allergy, please contact us before ordering.

Cancellations and changes

Because we bake to order in small batches, please let us know as early as possible if you need to cancel or change your order. Contact us via the OT Bakes Facebook page. We may occasionally need to cancel or adjust an order (for example, due to illness or supply issues) — if that happens we'll contact you and refund any payment made.

Contact

The easiest way to reach us is via the Orchard Tarts Facebook page.